Website: www.practipage.com
PRACTIPAGE LTD offers a service for downloading digital products from its website. The digital products offered contain intellectual works in various formats, as specified on the site.
ARTICLE 1: PROTECTION OF THE SITE
Any deterioration, representation, reproduction, modification or commercial use, in whole or in part, of the elements of the site is forbidden without prior authorization, and may result in legal proceedings.
ARTICLE 2: COPYRIGHT PROTECTION
The content of the digital products sold on the site, as well as all elements reproduced on the site (including texts, comments, illustrations, iconographic documents) are protected by national and international laws on intellectual property, copyright, neighbouring rights, trademarks, designs and models, and patents.
Digital products are intended for personal, private and non-commercial use only. Any reproduction, adaptation or representation, including resale, exchange, rental or transfer to a third party, is strictly prohibited.
Digital products may be protected by technical protection measures, such as digital rights management (DRM) systems, which control their use and copying for private purposes. Customers undertake not to circumvent or undermine these systems.
ARTICLE 3: PERSONAL INFORMATION
The personal information and data collected are necessary for the management of orders and commercial relations. It may be transmitted to third parties for the management, execution, processing and payment of orders. Data is stored in accordance with applicable laws and regulations and may be used to improve services and communications.
In accordance with applicable legislation, customers have the right to access and rectify their personal data by contacting Practipage.
ARTICLE 4: AVAILABILITY OF SERVICES
The download services are normally available 24 hours a day, 7 days a week, all year round. However, Practipage reserves the right to temporarily close access without prior notice and shall not be liable for any damages resulting from such closure.
ARTICLE 5: PRICES
5.1 – The prices of digital products are quoted in euros (or other currency) inclusive of all taxes. Prices are established in accordance with the laws in force.
5.2 – Practipage reserves the right to change prices at any time, but digital products will be invoiced at the rates applicable at the time of the order.
ARTICLE 6: ORDERING
The contractual information is presented in [French, English, etc.] and will be the subject of a confirmation containing this contractual information at the time of delivery. Practipage reserves the right to cancel or refuse any order in the event of a dispute relating to the payment of a previous order.
ARTICLE 7: VALIDATION
By placing an order, the customer declares that he/she has read and accepted the present general conditions for downloading. Validation of the order therefore implies acceptance of these conditions.
ARTICLE 8 : PAYMENT
Payment is made at the time the order is placed.
ARTICLE 9: SECURITY
The Practipage website is secured by encryption protocols to protect sensitive payment data.
ARTICLE 10: NO RIGHT OF WITHDRAWAL
In accordance with current legislation concerning digital products, customers accept that the supply of products begins immediately after validation of the order and waive the right of withdrawal. No request for retraction, cancellation or refund will be accepted.
ARTICLE 11: RETURN OF A DIGITAL PRODUCT
In accordance with legal guarantees, Practipage will refund or exchange damaged digital products upon detailed notification by email or telephone within a reasonable period of time.
ARTICLE 12: REFUNDS
Refunds will be made within a reasonable period of time after receipt of the returned products, using the same means of payment used at the time of purchase.
ARTICLE 13: CUSTOMER SERVICE
In the event of difficulties, our customer service department is available to answer your questions by e-mail or telephone, Monday to Saturday.
ARTICLE 14: APPLICABLE LAW – DISPUTES
These terms and conditions are governed by [French, British, etc.] law. In the event of a dispute, only the [French, British, etc.] courts shall have jurisdiction.
If any clause of these terms and conditions is found to be contrary to law, the remaining clauses shall remain in full force and effect.
Appendix: End-User License Agreement
The End User License Agreement is concluded between the End User and Practipage. The end user receives a license to use the digital product in compliance with the technical protection measures.
Copyright protection and the use of technical protection measures are described in article 2 of these general terms and conditions. Customers undertake to respect copyright and protective measures.